I had an excellent experience shopping/ordering with My Cozy Boots. I received multiple informative emails as to the status of my order - including confirmations after placing the order, when it was shipped, progress during shipment, and confirmation of delivery. I received my order in a very timely manner and was more than satisfied with my purchase! I will definitely be ordering from My Cozy Boots in the future as well as recommending them to others! Thank you so much for your efficiency and attention to detail - ESPECIALLY during the busy holiday season! Absolutely 5 out of 5 stars!