I am a myntra icon..you can understand by that that I did spend a lot that they made me an icon..I ordered a Biba dupatta worth RS.998, a convenience charge added for Rs.20 which they charge on all orders so total 1008…the package I received had a plastic bag with the dupatta label and a cheap cotton pant which is neither worth more than 150 nor looks good..I tried to return it. The first thing that happenes is the convenience charge is deducted. What was the convenience here when the whole thing is not even the customer’s mistake. The pickup person wouldn’t pick it saying it’s a different product..exactly that’s y I m returning it…several call, chats..no resolution and now the customer care don’t repond once thay know we are inquiring about the pickup of this particular order. Surprised that with such bad customer experience how the site still has customers..I am never buying anything from myntra again..in a way good coz I was addicted!