I've been sleeping on my pillow for several years. I recently had to purchase a new one let's start with the shipping speed. Absolutely ridiculous that it takes a month almost to get a freaking pillow. Now let's talk about the quality of the pillow. I got the same pillow I had before this time it had about half the amount of stuffing in it as my old one and there was no gusset around the outside. I wanted to throw it in the garbage I was so aggravated when I opened it. It feels no better than sleeping on the one that I had that was 2 years old. I'm actively searching for a replacement for my pillow because I promise you I will never buy another one. I will sleep with my head on a rock first.