I agree with everyone else, my order took weeks to get to me! I ordered two Queen size pillows but what I got was standard size. They arrived rolled up like a tube in the same small package. I put them in the dryer for 15 minutes like the instructions said which did fluff them some but the material inside was horrible. It reminded me of someone pulling little pieces of foam apart and stuffing it into the pillowcase. I tried it and lasted only 1/2 the night, it was so uncomfortable on my neck and did not conform to my neck and head. My husband tried it and has used it so far, only 2 nights, but he can sleep anywhere and on anything. I do not recommend this product at all!!! Very disappointed and will never order from them again!!!!