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Stewart
Ordered protein over week ago now.showed had been delivered as received photo of it sitting on my doorstep all day whilst I was out. So clearly get home and my parcel has disappeared. Contact with my protein is hard no phone their live chat is unavailable and when they message you back it's always automated messages hardly any contain from my protein it self. Message says with they to resolve in 24hrs at busy times allow for 48hrs how is a week and a half 48rs because that how long I've now waited and nothing has been resolved. Failure to deliver within a reasonable time and after the agreed deadline is a breach under the Consumer Rights Act 2015. Found this on citizen advice and also even tho the delivery company hermes they use are absolutely useless it is not actually there responsibility to ensure delivery it is the company that sent the item/product and they should have to resend.
4 years ago
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Myprotein has a 2.8 average rating from 175 reviews

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