Absolutely terrible customer service. I ordered 4 things back on August 26th, 2020. I received 3 of my items within a week, but did not receive my 4th. The website said that it would arrive on 9/3. I messaged them on 9/10 about the arrival date...no response. I messaged them again on 9/17 and received a response on 9/19. They told me the product I ordered was out of stock and that I could cancel or wait. I decided to wait and I've yet to receive my order and yet to receive any type of update from Myprotein. It has not been 3 and a half months since I ordered the item.