If theres a zero star rating I would have used it. I have been using Myprotein for a long time and has always found the products value for money and decent esp during their sale of more than 70% even though they have been increasing the price as well. My experience took a sharp nose drive when they sent me the wrong products with the correct label. Imagine receiving 2 items when i expecting more than 10. They refused to send me the correct item until i ship back the wrong ones. I reasoned that its not worthwhile for me to bear the shipping cost which is much higher than the wrong products they sent. I even offered to pay them for the wrong products to save both parties the hassle. They insisted its company policy and held me ransom of the goods that i paid. It was only resolved 3 months later after many rounds of painful follow up and chasing. The prices increased sharply after this and I would not consider buying again. The product i still have in stock, in particular the meal replacement has a nasty aftertaste and made my stomach churn everytime i consume it. Im considerinf discarding the whole lot of them. I go as far to say their products are not safe for consumption.