Filling this in for a friend who order his tyres the set was invoiced separately not a problem he thought. All started well 1 set arrived ( the most expensive ones ) but the others seem to take a long time to arrive.ok I’m sure this will get sorted after a quick chat … here’s how it panned out. Can you check my order please for my remaining order … yes it seems there stuck , one email explained another claimed, a Radom name he forgets have singed for them … how odd he thought, so he carried on asking where his second order was , they were so apologetic and said they Would re order them but you wouldn’t be able to claim a refund … he just wanted his tyres , but the re- order was for the same size he had received. Another email saying my order was lost then another claiming it had been signed for again… at this point he didn’t know what was going on… another email after there was an attachment …he was asked to fill in an affidavit from DPD as a legally binding document to say the order had been lost … strange it came as an auto fill as we/ I did - we/I didn’t receive the above order Humm I though now a company who sends legal documents from a another company for a customer to sign well that just doesn’t seem right i said to him … this perked his curiosity up … wow .. so he asked when his other half of his order would arrive to be told they had no documentation related to his other order … wow … now a company wouldn't try to go as far as to split an order only delivering half and never sending the other half and no refunds would they ? So the question is how was my experience….. I will let this speak for its self.