“I ordered these tyres on 03/01/2025 for the winter and, before it snowed. They still haven't arrived. Today they told me that they have been sent. ETA 12 February 2025. 6 weeks since I ordered - if they arrive! They have had my money this whole time too.
Don't be sucked in by a reasonable-looking price. It doesn't matter how cheap they are if you have not got the tyres you need.”
“Hi, I am complaining about some scammers, I was scammed $230,000 which is my life future saving that i invested it to this company, I was told to mail their support because I have a pending withdrawal which I did , along the line there Freeze my account and there didn't offer me the help which I ask for after sending them all there want and then I was so worried and depressed, I couldn't bear it with myself anymore because I don't want to die of inner pain, so I decided to share it online, and that was how I came across a company which is called recovery investment lost funds, so I decide to take a try to see if there can help me, by then I feel so worried again because of the intrusion there gave no me, because I never wanted to fall into any activities that has to do with scam, so I said let me give it a try and I do what there requested, and everything goes well for me, All thanks to Mrs. Morris Meihua. for helping me recover all the money that I invested and I was so courageous and happy. You can contact them if you are having any problem on your investment website or finding it so difficult for you to withdraw your money from any broker which you have invested your money on, they are so fast and reliable, they can help you out to........( m_o_r_r_i_s_m_e_i_h_u_a_ @ g_m_a_i_l . c_o_m )
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“I had a very disappointing experience purchasing a tire from this online shop. Their service was extremely poor. I strongly advise against using their website. I ordered a tire before the New Year, and it wasn't processed for a week. While I understand that the holiday season can cause delays, it has now been four weeks with no updates, and I've only received delivery links after repeatedly calling to inquire about my order. The links indicate the tire was delivered to Germany, which is incorrect. I've also experienced long wait times on their customer service line; I waited over 40 minutes and was still only 11th in the queue. I would urge you to avoid this seller.”
“This is got to be the worst tyres company in the history. So waited for a month for tyres that where in stock and had to cancel because thye never came and the refund its neen a month and nothing still. Everytime i call them they say payment tmrw… waste”
“This is the worst company with tyres I have ever bought from, firstly on the webstide it says that the delivery time takes from 5-8 days my tyres came after a month's, second of all after canceling your order due to long long waiting time you will wait for the refund for another month,don't recomend this company. Be careful”
“Absolutely shocking service! Please stay away even if they have a better price than others suppliers! Stress and waiting time( more than 4 weeks ) without honest tracking information and horrible customer service who only constantly lying is NOT worth the virtual savings of a few £ on overall cost!
They playing with you and sending emails where promising to give you some refund for inconvenience caused which is not true because is never happening! This is more like a scam
Website which straight after you place the order debiting your card and delaying delivery of your goods without possibility of tracking! Even if the tyres are marked like in stock they playing in the same way! Stay away for your better healthy!”
“Ordered the tyres on the basis they'd take 1-3 days to be delivered. After 3 days of them not showing up they sent an email saying it'll be 2 weeks. After an hour in queue position 6 I decided the phone lines must be fake. After 8+ days I had a response from an email saying I could refuse delivery to get a refund. As they were sent direct to a fitting centre they were delivered. Although totally incorrect order, 2 different tyres. I'd love to return them but they take weeks to respond. So a refund I wait for. Utterly abysmal, none existent customer service. Steer clear.”
“Cowboys. I did, eventually, get my money back, but only after going through lengthy processes with my bank, and much time in emails and sitting on the phone (I never did get through to anyone on the other end).
I hope you read this before you've bought anything. You won't get your products, or if you do, from other reviews and friends I know who've unfortunately used them, the products will be broken.
Steer clear!”
“Been waiting 2 weeks, no delivery, now I've been told only a partial order sent out!? I only ordered 2 tyres! 2 !!
Literally go to anyone/anywhere else for tyres, save your time”
“I ORIGINALLY ORDERED THESE TYRES OCTOBER 9TH 2024!!!!
STILL WAITING NOVEMBER 6TH 2024!!
I HAVE BEEN WAITING AND WAITING AND YOU STILL CANNOT BE BOTHERED TO GET MY TYRES TO ME..!
YOU HAVE STOLEN MY MONEY AND GIVEN ME LIES ABOUT MY ORDER..
A DISGUSTING USELESS COMPANY!!!
I WOULD NEVER ORDER FROM THESE AND ADVISE ANYONE TO DO RESEARCH BEFORE ORDERING/READ REVIEWS SO MANY IN SAME SITUATION AS I AM!!”
“Filling this in for a friend who order his tyres
the set was invoiced separately not a problem he thought. All started well 1 set arrived ( the most expensive ones ) but the others seem to take a long time to arrive.ok I’m sure this will get sorted after a quick chat … here’s how it panned out. Can you check my order please for my remaining order … yes it seems there stuck , one email explained another claimed, a Radom name he forgets have singed for them … how odd he thought, so he carried on asking where his second order was , they were so apologetic and said they Would re order them but you wouldn’t be able to claim a refund … he just wanted his tyres , but the re- order was for the same size he had received. Another email saying my order was lost then another claiming it had been signed for again… at this point he didn’t know what was going on… another email after there was an attachment …he was asked to fill in an affidavit from DPD as a legally binding document to say the order had been lost … strange it came as an auto fill as we/ I did - we/I didn’t receive the above order Humm I though now a company who sends legal documents from a another company for a customer to sign well that just doesn’t seem right i said to him … this perked his curiosity up … wow .. so he asked when his other half of his order would arrive to be told they had no documentation related to his other order … wow … now a company wouldn't try to go as far as to split an order only delivering half and never sending the other half and no refunds would they ?
So the question is how was my experience….. I will let this speak for its self.”
“My experience so far tells me I've made a serious mistake ordering from Mytyres as I didn't get an email confirmation and the company the tyres are supposed to be sent to have no idea about my order? They also state a 3 day delivery but after waiting 40 mind for my phone to be answered its more like 10 days and I'm not holding my breath for that date?
AN UPDATE - IVE WAITED MORE THAN 2.5 HOURS TO SPEAK TO ANYONE AT MYTYRES WITH NO SUCCESS. AT THE MOMENT I THINK THEY HAVE STOLEN MY MONEY. IVE REPORTED THIS TO MY BANK AND IM HOPING THEY CAN RETURN MY MONEY.
MYTYRES are not in the UK but are in EASTERN EUROPE. They claim they are approved dealers for Goodyear, Continental and Bridgestone and I have emailed all three companies and alerted them to these claims? I suspect not and have asked them if they think its wise having their logos on the Mytyres.co.uk website.
I IMPLORE ANY CONSIDERING USING THIS COMPANY NOT TO!”
“Awful, just Awful.
Took over two months and no communication to deliver my tyres and they came in two separate deliveries. Then they were tge wrong size. Then they arranged a collection, twice. Both times no one showed up! Customer service is a joke. If or when they actually respond, expect up to 4 hrs waiting and over a week for an email.. they are rude, dismissive and as it turns out now, happy to lie to you,repeatedly! Now I'm stuck with the wrong tyres and no way to send them back and be refunded. But after reading other reviews I'm guessing I wouldn't get one! This company is a nightmare.
Avoid like the plague!”
“Customer service is a bad joke. On the line for 3 hours trying to speak to an advisor. Been 3 weeks since i ordered my tyres, i havent been able to track them at all, no confirmation email or anything. No invoice, no confirmation of the order, no name of the company who will deliver it and no contact with the company. For a company this size is just madness, that the tracking system is not working, customer service is awful. People on the phone couldnt care less about the problems you have. No replies to emails or anything for days, yet they were very quick to take your money and dissapear.”
“Your customer service department is useless, nobody answers the f***ng phone. Never ordering from your mytyres scam website again. Ordered a pair of tyres, after 3 weeks of calling them they finally answered and said the tyres are stuck at customs and that they will send replacements. After another 2 weeks, the tyres were left on the fire escape stairs and nobody answering the phone again!! You can't get a hold of them even to cancel the order. Don't try to same 5-10 quid by using these guys”
“sent wrong Tyre size and brand they tried to fix it but failed. taken 2 months to delivery at the time i was on holiday.I recommend paypal on all paying orders .
i ordered Tyres on 28/3/2024”
