I ordered the Bella Rose Jumpsuit over one month ago, it was a dress for my wedding, this means that it was very important to me. Shipping time had to be 3-6 days. I tried everything, contacted Fedex almost every day but the dress didn't come. I got married and didnt't have the dress with me. After one month I received the dress. The reason why the dress had been taken from the customs police is that there were some documents missing (or they had been put inside the package, instead of sticked on the package). Furthermore Nadine Merabi put the wrong address on the package instead of the right one registered in the system and this delayed even more the shipping. I tried to contact the shop on phone but nobody answered. Now I finally got an answer (email) from a guy called Saffron and they do not assume any responsibility. I'm not even pretending much, like a remuneration (it was for my wedding!) I just want to send the dress back without paying the (retour-)shipping costs.