The customer service at Nadine Merabi is TERRIBLE. I received my order on 12/1. On 12/3 I filled out the proper form to send a refund since the sizing was VERY off. 12/4 I brought my package to the post office to be returned. With their tracking for the return label it says this was delivered on 12/11. I still have not received my refund even though the package was refit and sent back 3 days after having it! I have sent 3 emails since and no one will respond. I spent $632 and now my money is gone even though I followed all the correct steps for a refund. I will be telling everyone I know to STAY FAR AWAY FROM THIS COMPANY!!!