Horrific, appalling customer service.
Item was very poor quality. When I complained as very bad pilling on 1st wear I was told the item wasn't faulty and that was it. When I questioned them further they actually sent me the definition of pilling and gave me a web link on how to remove it. Utterly shocking and an insult to my intelligence. When I responded and told them I wanted to return for a refund I was told this wasn't possible. Further, the customer service person told me they would no longer respond to any further communication from me - now I understand why they are called "nasty gal"
This will be my 1st and last time I will purchase - not the way to treat customers
4 years ago
Nastygal has a
1.5
average rating
from
457
reviews
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