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Anonymous
I have been buying from this company for years and in the early yrs of buying from them the experience was great and I received for the most part what I expected and pleasantly so. However, within the past year and a half my shopping experience, quality of the clothing, prices and customer service has drastically declined and their website and very glitchy app have permanently stained my shopping experience with this company who appears and boasts their absolute care for their shoppers , offering many discounts and supposed “free shipping “ and for women as a whole, not to mention the obvious and complete disregard and care for any customer service or satisfaction is off the charts and beyond anything even close to acceptable! I had for the past couple years received many compliments on some of the clothing items I purchased when out and about, sadly at the time I gave them wonderful reviews and free lip service and directed many women and some men even to their company and website. I am quite angry now I did so due to my past yr plus of shopping and ordering experiences with them! Their IT techs need to be fired from their job running and maintaining their website and app, at the very least, glitchy, loses or erases all crushes INCLUDING WHAT IS IS IN YOUR CART!!!! Sometimes even within minutes of the adds or as you are attempting to check out…..the complaints at this point go on, endless, not to mention the insane double or sometimes triple the price of items that are not even worth a 1/4 of the price it is listed as. I am validated in saying this due to yrs of buying from them and can advise the quality of their clothing that is overseas factory-made has seriously cheapened, deteriorated and clearly from some of my clothing items that I have have been treated with some chemical that after numerous washes they begin to give off an almost sour milk smell, regardless of what you use to wash them in or with. However other clothing items of theirs even when washed with these as above mentioned sour ones (sour smelling clothing items I refer to are not made of Jean or denim, they are usually T-shirts, flannels (the worst of the group and my tip-off) and synthetic fabrics. There is virtually no customer service via website or otherwise, and most importantly, and there is an overwhelming critique, gripe and request by MANY customers (go to the Apple App Store and click on their reviews to confirm this mention), is that there is no way to leave reviews on their website, information via customers referencing pros, cons and size information, that would most greatly serve all of their customers on many levels, but most importantly due to the fact their sizing is extremely inaccurate and unreliable and varies so much, significantly straying away from their set listing size chart and breakdown. My dear shopping friends, ladies and men too, BE VERY VERY LEARY OF BUYING ANYTHING FROM THIS COMPANY!! As other customers have stated in their reviews, it is truly a HIT OR MISS, PROCEED WITH CAUTION! This company apparently does not care for one second about their shoppers and possible future customers, apparent by their blatant disregard, responsibility, pride in their service and products virtually null…..!! I rarely write reviews of products or companies, however that being said, due to my experience over the years up to this moment, I felt angry enough and compelled to leave feedback somewhere for my ladies and gents to find or stumble upon so as to assist them in making an informed decision, hopefully one that will not cost them much money and put this disappointing, clueless, uncaring, unprofessional, embarrassing to women company on blast. I am so truly disappointed, they seemed better than this and at one time, I loved, appreciated and felt grateful they existed, giving me a place to find the unique clothing items I searched, loved and longed for. Shame on you Nastygal. You are nasty alright, sadly not in a good way and just not in the vain you try to sell and hold your platform on. Advice to my peeps out there, find another company to buy from, one that cares about you as a customer and one that takes pride in what they say they believe in and stand behind. A company that will at least encourage customers to help them make their company better with and by reviews, feedback and ideas, but more importantly to assist other customers in making informed honest decisions by their honest feedback and experiences so as to better guide customers in their purchases and spending their hard earned money on purchase they will be more than satisfied with therefore producing lifelong customers and the promotion of future buyers. Any intelligent, informed, caring and proactive company should be aiming and operating on these very principles. There are many, many examples in the world who lead by example. Sadly, Nastygal is by far not one of these amazing, caring and well run companies. Please my friends, find other companies if these principles are important to you as they should be, STAY AWAY FROM NASTYGAL.COM! Or please keep in mind if you shop there, U GET WHAT YOU PAY FOR AND THEY DO NOT CARE ABOUT YOU AS A CUSTOMER, THE QUALITY, ETC. Sincerely signed, Shayne M
2 years ago
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Nastygal has a 1.5 average rating from 457 reviews

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