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Anonymous
Would give no stars if I could. Ordered two jackets that were both ridiculously huge. But how would I know that they ran large since they don't have a review section under the items. I wonder why lolol. So I return these jackets, the vendor gets them, I wait a week or two and syill haven't heard anything back. I reach out to customer care and they say because I'm in America it will take A MONTH to receive the refund, even though they know the vendor received my items. Okay. So I wait a month, at this point not expecting anything good. Well of course the month lapses so I reach out again a day after they told me that my refund period would be over. The repesentative i get confirms i should have my refund my now, gets another rep on the chat with me. They tell me to wait another day for the refund. I'm sorry but no. I disputed the charge. DO NOT BUY FROM HERE. After this experience I have read several similar experiences, of people not getting refunds or getting partial refunds. You should not have to negotiate this, this should be a simple process. They are untrustworthy. Will NEVER shop here again, and I expect that if they keep this up there won't be opportunity to much longer.
3 weeks ago
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Nastygal has a 1.5 average rating from 457 reviews

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