I have had the worst shopping experience in my life with Nasty Gal! I ordered an item for NEXT day delivery and it did not show. I messaged them on Whats-app and they responded saying it would be the following day. The following day it did not show. This has currently been going on for about 5 days and they keep telling me it will be tomorrow and it never is! They are very unhelpful they do not tell you any information about where or when your product will be arriving (all the info they tell you is lies). ALL I was offered was my delivery fee down from Next day to Standard. This is totally unacceptable. I asked for a refund and they said NO! I am so disappointed and angry at this awful company.