I was unable to attend the CLE I signed up for due to problems with the platform you were using, Adobe Connect. I had downloaded the program a few days ahead of time but when I tried to log on for the CLE, it kept telling me I had to do updates. There several times I tried to do the update, and even deleted and reinstalled the program, and was still unable to get it to work. I was on the phone with your reps twice and neither of them could get it to work either. I even had my company's IT guy working on it and he was unsuccessful. It was very frustrating and disappointing, as I was really looking forward to attending this particular conference. I ended up having to take the option of moving to the video OnDemand, but this will apparently take a few weeks before I will be able to watch it. Your reps informed me that you have been having a lot of problems with that platform and as of today have switched to a new one. I do appreciate the reps I talked to, they were very patient with the situation and tried to help the best they could.