Have found their CLE Pass to be a very value for the price. I have more than gotten my investment back in seminars. What keeps NBI from getting a Five-Star rating is two issues: 1) Use of non-attorneys for some of the topics, although this issue is nowhere near as problematic as it was a few years back. Some of the non-attorneys used as presenters were of very poor quality. But the presenters have gotten much, much better and cannot remember a non-attorney presenter recently. 2) The topics seem to somewhat limited, primarily to probate, estate planning, business entities. have been asking for more diverse topics for a long-time. Finally saw two of my requests were scheduled, then came C-19. A BIG plus for NBI: Customer Service.