I had no idea I was required to collect "codes" during a CLE for KS. When I called NBI for help after the seminar they were initially less than helpful and made it essentially my fault I didn't have the codes. I joined the seminar after the first hour. I didn't need all hours this year. Apparently the instructions to collect codes was given at the start of the seminar. I suggest NBI put instructions either on the solicitation for the seminar or at least on the confirmation email once a seminar is purchased that codes need to be collected during the seminar and instructions for doing so. Those of us who do not need to listen to the entire seminar have no way of knowing what to listen for or what to copy down it seems. Finally Kirsten at NBI helped me and took care of what I needed, I think, to get the credit earned.