Our daughter had purchased her mattress from National mattress so when we needed one we decided to check it out. We were greeted and told how the warehouse was organized when we entered the store. Had a long time to view without any interference which we liked. When we had narrowed our search down a young man approached us to help us out. We purchased a mattress the same day and appreciated not being upsold, should get this, this and this. This had happened before at other box stores as they want you to buy on the spot. The young men were personable and friendly and we loved the pressure-free experience.