National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.78

4.8 Rating 11,480 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 11,480 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

Write Your review

Tell us how National Mattress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress 5 star review on 9th January 2025

939

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of mattresses, very knowledgeable and helpful staff. Would come back for any mattress needs in the future.”

Helpful Report

Posted 33 minutes ago

“Very knowledgeable and friendly service in Hamilton! Have always recommended this place to family and friends.”

Helpful Report

Posted 3 hours ago

“This is the fourth mattress I have bought from National Mattress. Highly recommend this company to anyone who looking to purchase a new mattress. Henry was awesome.”

Helpful Report

Posted 3 hours ago

“Friendly staff, helpful and knowledgeable, quick and easy.”

Helpful Report

Posted 11 hours ago

“Have nice quality things and excellent customers service”

Helpful Report

Posted 19 hours ago

“More than a week sleeping very comfortably. Very satisfied with the purchase”

Helpful Report

Posted 1 day ago

“Knowledgeable and professional, would recommended to friends and family in the future!”

Helpful Report

Posted 1 day ago

“That's so comfortable and perfect quality. I bought an extrafirm double sided queen mattress and I'm so satisfied with that.”

Helpful Report

Posted 1 day ago

“I purchased a split queen boxspring. It seems fine for the intended purpose. Tried to order online so it could be delivered but the order wouldn’t go through - perhaps because the credit card billing address was different from the delivery address - that part was frustrating and customer service couldn’t really help - but when I went in person to the North York location, it was very easy to park, make the purchase, and take it away. My local retailer could not come close to the price NM offered, and it would have taken 5 or 6 days to get the item. Good value and service.”

Helpful Report

Posted 1 day ago

“I called 10 times. All 10 times, they had good customer service. Thank you for making my purchase so easy!!”

Helpful Report

Posted 1 day ago

“Great experience at the Kittimat rd location. The sales associate Ben was great. Helped me with some great advice. I will be returning for future purchases. Thank you!!”

Helpful Report

Posted 1 day ago

“Large range of mattresses to choose from at very budget friendly prices. Staff is very helpful, encourage you to look at all products thoroughly and will answer all questions so that you can make a fully informed decision. Highly recommended.”

Helpful Report

Posted 1 day ago

“By far, the easiest shopping experience I've ever had. A great deal of choice in the showroom so that you can try a bunch of different types. Very helpful staff and I can't complain about the prices!”

Helpful Report

Posted 1 day ago

“The employee who helped me was very knowledgeable and helped me learn about the different styles so I could make an informed decision. He was very honest and kind”

Helpful Report

Posted 1 day ago

“Excellent cmpany from the sales staff to the delivery staff. They offer great value, lots of choice amongst leading brands of mattresses at very reasonable prices and good follow-up support if needed. I would have no problem recommending this business to anyone looking for a mattress.”

Helpful Report

Posted 1 day ago

“It’s very nice.”

Helpful Report

Posted 2 days ago

“I appreciate the clarity and thoroughness of information available on your website (description, specifications, sizing, etc.). I noticed that the price of the mattress I bought about a week ago is now approximately $250 cheaper, which gave me a frustrating feeling of having overpaid but it is good for other shoppers, and your prices are consistently lower than other retailers. I did not receive an order confirmation after having made the purchase (other than my confirming that it was not fraud), which was a bit unsettling given the large sum of money and made me unsure of the delivery plan, but upon calling customer service the day before scheduled delivery, I was easily able to get through to an actual person and was given updated information and confirmation of my delivery day/time, which was great. the emails/phone call leading up the day before/day of delivery were much appreciated and the delivery itself was very efficient. overall, I am pleased with the purchase process and love my new mattress! I am considering getting a bed frame from you next given the positive customer service I recently received.”

Helpful Report

Posted 2 days ago

“NM galaxy HD pilot top mattress is best for people having backpain due to soft mattress. I have couple of them. Using them since 2018.”

Helpful Report

Posted 2 days ago

“We got two emails and texts with updated shipping and delivery information. Then I got a phone call when the delivery men were minutes away. He helped me bring it in the house. Was professional and courteous.”

Helpful Report

Posted 2 days ago

“Good prices , great service !! Friendly people at the desk !! Would recommend to anyone !!”

Helpful Report

Posted 2 days ago

National Mattress is rated 4.8 based on 11,480 reviews