The customer service here was terrible. The person I dealt with initially was not very friendly and messed up my order. When I received the receipt via email, I noticed the mistake, so I called the store to fix it. They told me I had to come back in person, which was a 20-minute drive one way. When I got there, the only compensation they offered was a $20 pillow, which didn’t seem like much for the inconvenience and time I’d wasted. Then, they couldn't even refund my card because I only use debit, and apparently, they couldn't process a refund to a debit card. The person handling the issue was very polite and friendly at this point, and he said customer service would handle the refund, and I’d receive an email confirmation. Later, he called me back and said they couldn’t do that after all, but they might be able to offer me a $50 in-store credit instead of the refund. I went back again, hoping I could at least get a good deal on something decent. Thankfully, I was only 10 minutes away this time. When I arrived, I picked out a $56 pillow, but he refused to waive the $6 difference, even after all the trouble I’d gone through. That, for me, was the final straw. Due to their mistake, I wasted over an hour of my time, plus gas money, and ended up with a cheap $20 pillow I didn’t need. On top of that, I had to pay $56 for a pillow I didn’t even want. The employee said there was nothing more he could do to compensate me.