First: Read the Google reviews before you purchase. I give this 2 stars because the producrs are mostly good (conditioner bar wasn't good for my hair). But I would give them 0 stars for company policies. I originally bought their trial pack as I love shampoo bars and was interested in trying them. Nice products, but I don't like subscriptions and would rather purchase as needed. Went onto the website to unsubscribe and couldn't figure it out. Asked for help vis chat and was given mediocre help, but thought I had it figured out. A couple of months later, I get notified of a new shipment. So I ho back on the site and see 3 products that I did not want stilling my subscription. I again asked for help to find out that you have to unsubscribe from every single item they sell. It is ridiculous that there is not an unsubscribe from all option. Even though I had received help trying to unsubscribe before, they said it was too late to cancel the order and I could return it, but I would need to pay return shipping.i feellike I've been scammed. I don't care how nice your products are,your website and policies need to change. I will gladly take my business elsewhere and warn others about you.