Today on JUNE 6, I received my hand sanitizer which I initially ordered on MARCH 24. When I initially ordered these products, it was my first time ordering from this company. I was really excited because I’m trying to find more eco friendly products, and I was excited to give this company a shot. Well, I can tell you that I do not think I will be ordering from them again. I initially had to contact them because there was no tracking information for my package. I cannot tell you HOW MANY TIMES I had to contact them. Every time there was a glimmer of hope the package was on its way, I was still left waiting weeks and eventually MONTHS for it to arrive. I realize they experienced some hardships and that coronavirus is delaying shipments, but their communication is atrocious. It should not take MONTHS to receive a package. However, now that I do have the package, I will say it is fine, but it has a very strong smell, which I assume is due to the high alcohol content, but I wanted hand sanitizer with that much alcohol, so I can deal with the smell. Their customer service is very nice, and they did send me more bottles than I asked for free of charge, but still, the amount of time it took for the package to arrive and the back and forth between customer service was absolutely ridiculous. They need to get it together.