This company is a complete scam. They offer discounts and take your credit card information without informing you that you are being signed up for a subscription.
When they charge you it is in USD even though the product is made 45 minutes from where I live.
When I advised them of the error (being charged and subscribed without consent) they told me I had to sign up for an account in order to cancel (meaning that I never actually signed up for anything willingly).
When asked to cancel repeatedly I was told I needed to sign up to do so. I was not willing to put my payment information at further risk as I had already been charged without consent.
I was told by Shaylee that the company does not have a phone line (bizarre) and that they do not provide refunds.
I was also ignored regarding my concern of never signing up.
Third company is a scam. They also did this to a friend of mine who had the same experience.
They do not make it clear that they are taking your payment information for further charges. They do not offer decent customer service. And clearly are not even legitimate enough to offer a phone line.
I am in customer service. I am well aware that this this not reasonable.
Never ever use them. Terrible company.
4 years ago
Pela Care Corp. dba Habitat Botanicals has a
3.4
average rating
from
542
reviews
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