I wish I would have read other reviews before doing their deceptive "$1 Free Trial". I was signed up for a recurring "subscription", without my consent. I had not even created an account on their website, but they saved my credit card information and sent me an "order confirmation" about a month later for my "refill" of 3 deodorants. I emailed back less than 4 hours later, to request that the order be cancelled because I never signed up for a subscription. I was told that the order cannot be stopped once it is in process, but I was welcome to return the order for a refund, and pay the return shipping at my own expense. Two days after the order confirmation, I got a shipping notification. SO WHY COULDN'T THE ORDER BE STOPPED BEFORE IT WAS SHIPPED?!? This company is intentionally deceptive. There is so much information on their "product description", that is super unclear, and obviously a lot of people are having this same problem. Even the order confirmation email for my original $1 Free Trial product did not state ANYWHERE that I was being signed up for a subscription. I was told that I would need to create an account on their website in order to "cancel my subscription". This is soooo shady! Why would I have a subscription with you if I have never even created an account?! I don't want an account on your website, but I HAVE to create one just to cancel my subscription that I never signed up for!
I am all for natural products and eco-friendly practices, and I am not a person to leave bad reviews, but this company is scamming people and that really sucks.
To top it off, I didn't even like the deodorant. I have been using natural deodorants for years, and this one did not work for me. Also, the cardboard tube is a great plastic reducer, but it was impossible to push up. I would not have taken the time to leave a bad review for that, but the shady/scammy business practices force me to.
STAY AWAY FROM THIS COMPANY UNLESS YOU ACTUALLY WANT A SUBSCRIPTION!
4 years ago
Pela Care Corp. dba Habitat Botanicals has a
3.4
average rating
from
542
reviews
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