Avoid this store! Over two months ago, I ordered a mattress costing almost £1000. The store promised delivery within three weeks. However, the delivery date was postponed twice. It’s now been over two months, and I still haven’t received the mattress. I had to get rid of my old mattress as it was damaged, and after my car accident, it was causing my condition to worsen significantly. So, I rented an orthopedic mattress for three weeks, believing that the new mattress would arrive within that timeframe. It’s now been two months, and I’m still paying for the rented mattress. When I explained the situation via email to NCF, they responded that they didn’t tell me to discard my old mattress and that I should continue using the one that was causing additional injuries and pain. And here’s the best part: When I asked for a refund and to cancel the order, they told me they could do it, but the cancellation fee would be 50%, which is almost £500! Is this even legal? AVOID these scammers!