I have purchased several items from ncf but this time i an having the worst experience of my life. I placed order for 3 x 2 seater sofa on 1st June and as at today 21st August I am waiting and the customer service staff Louise F have been giving me various excuses and promissing fake delivery dates etc. One of the worst customer service ever received. Having spent thousands of pounds with the company and yet I am treated like a piece of sh**t. Previously I purchased 2 x L shape sofas 6 x Leather Dining Chairs This Year I purchased 1 x Dounle Ottomon Storage Bed 1 x King Size Ottomon Storage Bed and finally 3 x 2 Seater Sofa which I am not sure will ever arrive as I paid it on 1st June 2024 in Full and now the staff are making excuses and blaming deliveries are delayed due to wars. All other companies are delivering goods and not claimed that their delivery is delayed due to war in the middle east and so on. Worst thing is when I asked for full refund so that I can purchase it from elsewhere I was told sorry we can't refund you. 1 your company not committed to promises made 2 now that you have failed to deliver the service 3 you are holding my funds and refusing to refund. What would you do if this has happened to you ? Still waiting for delivery and worst ever experience in life Item still not delivered