I wish I had read reviews before getting 2 of the hide and slide ovens for my new kitchen. They were the only neff ones that Wren had. After 2 months use the doors have marks inside them - this is definitely a design flaw!! The chap on the phone was rude and obnoxious as if it’s an everyday task to remove the door and then dismantle the glass panes. Disappointed with my ovens and sad that I now have these for the next 10 years as they were expensive. I have always been an advocate of Neff - all my appliances have been Neff for last 25 years - Neff you could do better!!!