Both Microwave & Oven broken when new! Here's the hell we've had with Neff... new vacation home and the developer put in NEFF appliances... when we moved in the Microwave did not work at all... fixed after a week under warranty... We don't use the appliances (eat out) and only used the oven once to heat a frozen pizza... now we're almost at 2 years and the oven blows the circuit when turned on... and now it's been nothing but discussions about if it's covered under warranty and we've had to buy a small air fryer/oven to cook... I will NEVER buy NEFF for my primary place (picked Miele) and if you buy it, you were warned.