I'm so impressed and will definitely order again from New York Dress! I received the dress 3 days after I placed the order. It was shipped in a large box on the hanger covered in plastic which was tied at the bottom so if it would've slipped off the hanger it wouldn't fall out of the plastic when taken out of the box. It also came with a very nice cloth dress bag. A thank you note for placing my first order was enclosed. The dress is as beautiful as it looked online. It does need alterations for a custom fit which I fully anticipated. Thank you New York Dress for an excellent online shopping experience!