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Anonymous
Positives: Entry to car park (next to terminal) was a breeze and there were plenty of spaces available. We opted for a space closest to terminal next to some parking barriers(there was a gap of at least 1 car length between barriers and my car) Negatives: Upon our return we found that the barriers had been moved closer to our car?They were now about 2 feet from it. Exiting the space was a bundle of joy - not! Think of Austin Powers 3 point turn. After finally freeing ourselves from the space we make our way to exit barrier. I had pre paid the parking online a week before but the machine was demanding £120 (something) pounds. After alot of back and forth with the chap on the intercom he told me my car registration wasn't on the system??? Fortunately I found the email with the booking, confirmation number and we were finally allowed to leave. We've parked with you twice before this and had no problems. The issue with the car registration is understandable, computers have glitches all the time, but being practically pinned in by a barrier is not on, this was human error on your part - not unacceptable. This will in no way deter me from parking with you again, I will just avoid any barriers and keep my booking details at hand upon exit. I suggest anyone else wishing to use this car park do the same.
6 years ago
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Newcastle Airport has a 4.6 average rating from 24,718 reviews

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