I booked the Premium Fast Track car park, at 5:00 am I ended up in the meet and greet car park, only to be told I was in the wrong one. Now running late I managed to find the right car park, the signage is either non existent or very poor. The barrier didn't recognise my number plate, eventually after a frustrating few minutes I was let in. Now running very late, the whole point was to be ease of use and fast! On my return the barrier again didn't recognise my number plate and it took ages to get out, I wasn't the only one waiting and I may as well have parked in long stay. The whole experience was very annoying and not what I expected at all. On checking my documentation there were no directions given to the car park which is necessary, even for locals. My passage through the airport was very satisfactory.