We made a digital purchase for Microsoft and NordVPN subscription. The digital product key didn't work so, we contacted Newegg immediately with screenshots. They refused to offer us any help or compensation. Told us to go check with Microsoft. It's not Microsoft's problem, they didn't sell this key to us! Even then, we contacted Microsoft and they said that the product key Newegg sold is fake. Newegg simply stopped replying and is not giving us a refund.
Newegg basically scammed us with a fake key.
We lost $70 without the digital product we paid for.
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