I've ordered some Jordans from Nike.com on 30th September and my order got stuck in their NL Warehouse since then. In last month I've spoken every week with the customer support department, each agent told me the same story, that their finance department has to approve the request and they have to answer in 5-7 working days. Even if every time I call them, they can see that those days have passed several times, they just add a comment to that case and nothing is happening. I should read more carefully all other reviews about how Nike doesn't give a s**t about customers.