I have never had a worst experience buying online in my life! I paid with apple pay and the website did not read my apartment number on my delivery address. They shipped the item with the wrong address and I contacted them everyday since UPS says only the sender can update the address. They told me several times that the issue would be fixed and escalated to their elite team, yesterday I talked to another representative and they told me all people before him lied and nothing was escalated and no one was doing anything to fix the issue. Worst brand and customer service I've ever ver dealt with! Be aware before buying from them. They definitely do NOT care about their customers and just want your money!