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Anonymous
Worry customer service EVER! Absolutely embarrassing and I’ll never buy from the again. I ordered a pair of limited release Jordan 1’s and they immediately sold out after. The company that shipped them couldn’t find my place and took them back. I called Nike, who had the rudest and least helpful staff I’ve ever encountered, and told them what happened. You would think they would just reach out of the company and tell you them to send it back to me but that would be too easy and the right thing to do. They tell me it’s not their problem and I have to call the 3rd party vendor they use and fix the issue myself. The opposite of customer survey. They made the mistake and then pawn it on their customers to figure out. The worst service I’ve ever seen. Called and spoke to 2 different managers who told me two different stories. Don’t ever buy from them, they can care less about any customers.
3 years ago
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Nike has a 3.4 average rating from 502 reviews

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