I enclose a screenshot of my three previous purchases, none of which were ever dispatched and am struggling to come to terms with why I was singled out or discriminated against by a company of your magnitude, I initially purchased these trainers on the 18th of July with an estimated delivery date on my daughters 21st birthday on the 23 rd of July, The disappointment grew when I phoned up having not received any deliver updates only to be told the product had been returned by the courier, I was saddened but repurchased after being told the refund could take up to 8 days, I waited and still nothing on the 27th and 29th then I was told the courier was uncontactable and wasn't responding and that a new order would be made, I showed faith only to be further disappointed, I phoned Nike on multiple occasions requesting a manager or someone with some authority contact me and explain this unfair and painful experience I have needlessly have had to undergo, still nothing, still no response as I am not worth an explanation, suddenly and without warning on the 14th of August, almost 1 month after I ordered the trainers I got an email saying I'd been refunded, no explanation, apology or apology. PLEASE KINDLY BE HUMAN AND RESPOND. 07973212750