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Rizzy Khan
Tried to deliver to wrong address left a pick up card at wrong address my neighbour from across road. when I contacted Nike they had no clue contacted Evri they had no clue what had happened or why my parcel was left 5miles away at a shop from my address they told me a investigation would take place with them selves and Nike and I have to pick up my item or start a return. So I started a return with Nike then my neighbour goes and picks up my parcel a few days later thinking it’s his having no name or address on card when he saw my name on parcel he was very angry driving so far out the way realising it’s not even his parcel there was no name no address on card. Nike and Evri again didn’t know what’s going on or where the parcel has gone or how somebody could pick it up with out being me. Nike is the worst company I have ever dealt with customer service is really poor no help not a clue how to deal with situation on top very rude asked 5 times for someone to contact me no response every time all I got told where lies about call back from a manager today every time which never happened till this day Evri and Nike as bad as each other both clueless of what was going on or happened it has been over a month never heard anything from Nike still Never buying Nike again for me or my kids
1 year ago
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Nike has a 3.4 average rating from 501 reviews

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