I am writing to express my utter dissatisfaction with my recent experience with Nike. On July 1st, 2023, I purchased a pair of LeBron 20 shoes, expecting the premium quality that Nike is reputed for. However, within just three months, a swollen bump appeared beneath the left shoe, which is something I have never experienced with any footwear before. Two months later, while playing indoor basketball, the bump punctured, causing an audible escape of air with every step. Given that the shoes were still within the manufacturing date, I sent them back to Nike for inspection, hoping for a fair resolution. To my dismay, I received a response stating, "We have received your claim product and after a thorough inspection, we've determined the issue with the Airbag is a result of contact with a sharp foreign object. This is not a material or manufacturing fault per our returns guidelines, and we're unable to issue a replacement product. We're returning your item to you." This is utterly unfair and unacceptable. I paid over $300 for these shoes, expecting durability and quality. Instead, I received a defective product that Nike refuses to take responsibility for. It is beyond disappointing to be blamed for a manufacturing flaw. I am boycotting Nike and will be sharing my negative experience with others. I have never spent so much on a pair of shoes, and this incident has taught me a valuable lesson. Nike's handling of this situation has been unprofessional and disheartening, and I will not be purchasing from your company again.