Nike.com support is shocking, I had a pair of air max 90 6 months old and one shoe the material when discolored, logged a ticket with nike.com on the 1st of July, showed them pictures and they agreed to refund them, I returned the faulty runners to Nike and have had 0 contact from Nike since then l, every piece of information I have from this point is me chasing them, they said the got my runners on the 5th and issue a refund on the 8th, I got no refund, I asked and they said wait 9 working days, I did and still nothing, reached out again and they said check with my card provider, called them and they said they wouldn't block a payment and that Nike have made no attempt to refund me, reach back to Nike and they said to call them, called them and they said they would escalate to the finance team expect a call in 3 days, call them again in 4 days and they said we have escalate it and there nothing else they can do, I ask to be transferred to the finance team and they would't do that, ask to speak to a manager and was told they would call me back in 24 hours and heard nothing l, called again and told the same again, I then when in store today and they pretty much told me nothing that can do to call nike.com again, I'm 3 weeks waiting on the finance team to call me back and 2 and half weeks waiting on a manager to call me, have not got one call or email, you support is shocking, and your a pack of theifs