As most other reviews state, appalling service from such a large brand. I will never be ordering from the Nike site again. My brother and I have tried to place an order that kept getting an error message with no explanation. We went on the phone 5 times, on which one occasion someone even processed the order for me and it apparently went through. Yet again, a day later I didn’t get a single email saying my order was cancelled but noticed my account had the money back in. When I called customer service, they kept saying it’s the billing add and when I said time and time again my billing address is correct, there wasn’t really a comment. Also, my brother has ordered using the same information before so what’s the problem now!?!? The team have NOW escalated to billings and I need to wait. One of my trainers are already out of stock too. Absolutely HORRIBLE.