Ordered Nike online while being in the UAE. Was concerned about the return but Nike assured me that I have plenty of time to make a free return and it would be very easy in case my order doesn't fit. Order arrived, it didn't fit, I issued a return on the website. The delivery guy didn't come on the expected date and 3 days already have passed. Nike.com customer support told me that they can't do anything about it since the purchase was made outside of the US. They gave me 2 phone numbers, a toll-free one that doesn't exist and a local UAE one that belongs to a partner SunAndSandSports. I reached those guys, and guess what? I can't get a refund for my order! Only exchange is possible and "they are doing that only because I'm a Nike client"... So here I am, trying to exchange the order that didn't fit to something else instead of getting my money back. This is the first and the last time I ordered something on Nike.com. Moreover, I am very upset with the customer service at Nike. Definitely do not recommend anyone to order online!!!