I am totally shocked as to how this company is still in business. My daughter bought a pair of sneakers online and when they came they were too small. So we wanted to exchange them, however they had no more in stock and said to try again in a few days. How is it that during business shopping time of the year they don't have enough sneakers to sell. To top it off, we used a $20 coupon at the original time of purchase and they would not reissue it so we could use when and if they ever got the sneakers in stock. It's not our fault the shoes didn't fit and definitely not my problem that they didn't have them in stock, yet somehow I'm the loser in the deal. My daughter was using her own money plus the coupon to make the purchase. They didn't care, just said it's a one time use. Even after asking they would not send a new one. Extremely disappointed in the lack of regard for the customer and even more disappointed that a sneaker company doesn't have sneakers. Never buying from them EVER again. And selling the stock.