Nissan customer service is a joke! I was the proud owner of a navara d40 antiI i found out I was driving my 2 young sons about in a death trap the chassis wat rotten that bad you could literally push holes in it with your fingers. After an inspection at nissan thay put it down to a manufacturer error and as it was still under warranty thay would make me an offer on it. I then had to wate 2 weeks just to get the offers back! I rang nissan several times just to get the same anser...we don't no y it's taking this long to get the offers back. Bare in mind I had bin without transport 3 weeks now and nissan was not prepared to give me any sort of transport an till the offers came back. Anyway then nissan had to send me the paperwork out for me to sign and send my v5 back Sounds pritty simple doesn't it. Well nissan must off had its best employees working on my case to start with thay sent the letter to the wrong address now I did manage to get hold off the letter and I filled it out popped my v5 in and posted it back. I then receive a phone call a WEEK later telling me that the address on the letter doesn't match the address on my v5 so it's no good and would have to be sent out again!!! At this point I had bin without trasport for 5 weeks I was super stressed out and losing money everyday. Anyway the next letter thay apparently sent me never turned up so I gave nissan a ring and I had snapped at this point I couldn't believe how a company like nissan could make such a balls up off something so very simple and drag it out this long it came very clear to me that nissan does not give a shit about its customers. Anyway I did receive a 3rd letter which I sent back recorded delivery and I was told that the money would be in my bank today and I've just bin bank and suprise suprise no money.I don't think thay understand how much thay mess with your life!!!!! So like I said nissan customer service is a JOKE