My 2016 Nissan Navara np300 broke down 25th july 2017 and was recovered to local Nissan dealer. The vehicle has been with the dealer for 26 days as I write this.I have received one phonecall as an update from the local dealer in this period. I have had no courtesy vehicle while my vehicle is being repaired. After a complaint to Nissan UK about this Nissan contacted me on Thursday 17th August informing me i would be getting a hire car from europecar delivered to the local dealer that evening or next morning for me to use.They also informed me my own vehicle would be ready Friday or Sat morning. No hire car arrived at local dealer so on Saturday morning I went to local dealer to get an update on the repairs to my vehicle and help sort the hire car out. The person at the service desk had not be dealing with my case but was able inform me the part was here but would be at least another couple of days,He nipped back into the workshop to ask the mechanic to explain the problem with my vehicle. The mechanic was able to take a picture on his phone to show me the male to female connection on the wiring loom was totally corroded. He contacted NIssan UK who informed him that there was an open case on my vehicle but there was no case manager available to authorize a hire car for myself and I would have to wait until Monday morning. So by Monday morning Nissan will have had 1 day short of a month to deliver on their customer promise to keep me mobile while my vehicle is service or repair. And should "The pick up for work and play, Tough as always and smarter than ever" really be off the road 1 month of every year of ownership.