Nissan Motorline Crawley - appalling customer service as they always do. Broken door handle, they asked me to book 2 weeks later for inspection priced at £96. On the day, my wife handed the keys to technician at 8 AM and the car has not been inspected until 14.30 when i visited in person having paid £7 for a taxi. Then they said they were sorry being very busy and 10 minutes later they came back saying that i actually have a broken door handle! I knew i had a broken door handle! the reason i booked appointment was to have it fixed! but instead they said we will have to order the part etc etc and you will have to come back next week and they quoted me £200 to fix it! the part itself costs £15-20 on ebay! where is the £200 price coming for a 2010 car! are you serious? on top of this, i was not offered a glass of water while on customer waiting area. i have to say i have always been happy with Nissan cars having owned 2 so far, however after my experience with Motorline in Crawley i am put off purchasing another Nissan car. i do not want to deal again with this company! they have good reliable cars but apparently their agents cannot represent the company standars good enough and they fail to offer a good customer service. and prices are ridiculous when next doors for the same price they charge you half.