I bought a smart phone from Noel Leeming, it costed $2299, its less then a year the screen went black. Since I live in overseas it cerated a hassle for me to drive far twice to Samsung store here but they asked me to pay a big amount, though the phone is under warranty. I had to contact back NZ team, and send phone to someone there to take it to the store for assessment. They charge higher price for phones, product not reliable and put back all postage cost to customer on top of price. I won't have a phone to use and can't retrieve my data. Its very upsetting and frustrating, worst experience ever. I asked for my refund because if they fix the phone no guarantee how long will it last. If it goes wrong again, I will have to pay the return postage cost. Which means the smart phone will be around $3K calculating all the costs. I wasted so much of my time and money. I asked for my full refund but they don't guarantee, Noel Leeming just want to put all the cost to customers regardless charging higher price. I don't recommend to anyone.