Went to Sylvia Park branch. Looked up for some customer service and got some help immediately. Unfortunately they didn't have in stock the phone that I wanted so they directed me to St Lukes. Tried calling them multiple times to reserve the phone while I made my way to the store. Nobody picked up. Went to St Lukes branch, stood by the phones looking and waving my hands for some help. No customer service. Looked around and saw multiple customers standing and wanting some help. No customer service. All employees standing behind the counter walking in and out of the staff only office. Finally got some help from what I assume is some high school student. Got some mumbles, looking at the ground, no manners, even scanned the wrong barcode. He wonders to the back to find the phone, gets it then waves me over to the counter. Doesn't even bother to try sell me the warranty extensions. The worst customer service I have ever experienced. Will be avoiding that branch forever.