Worse online service i have ever experienced. Twice used and twice they failed to deliver and waiting up to 1 month to get a refund. 1st time i bought a RC helicopter for xmas 2019. I didn't arrive. They had sold out even though the ad said it was in stock, and took payment. After many requests for my refund was told it hsd to go through Australia and they were on holiday. It took 5 weeks to get my refund. No apology. Now this time i bought a printer and paper to have something to do during lockdown. The ad said order within 4 hours and guaranteed delivery within 48 hrs. Again they took payment. Sent email saying order was packed. Sent another email saying it was with the courier. It never arrived. I asked for track and trace number and was given a B/S (false) tracking number. 5 days later they admitted it never left the store and did i want a refund? Yes i replied. I am still waiting for the refund. 18 days now and still no sign of a refund. I would seriously urge people to be warned that the 2 times i have used the online shooping i have had 100% poor service. Lied to. And when i gets to difficult they bury their heads in the sand and ignore you. I am down $217:00 and wondering if I will ever get my money back