Got an oven worth $2000. Stop working in two months repair came and said got lot of issues need to replace some parts.. had long wait and finely got money back and got another oven from them but charged for delivery charge twice even they agreed the first one was a faulty oven.. first oven got delivered after 12 days from lalbay store ( they told delivery in three working days ) second time I explained my situation so they said will call the next day morning to inform the delivery time after 5 days still no call loose hope went to harvey norman brought a cooking plate and a slow cooker .. Spend lot of money in the past but not any more. Suggest go away from them customer service is so poor